How We Solve Payroll for Our Clients
At A&A Employer Services, we’ve helped over 500 businesses — from restaurants and real estate teams to manufacturers and professional services — save time, stay compliant, and feel confident about their payroll process.
Original Jacks Restaurant Inc.
The Challenge
- Keeping up with California’s complex and ever-changing labor laws.
- Lack of proactive compliance guidance.
- Poor service from other payroll providers.
“Not knowing the new laws that were taking place in California. A&A kept us on track and actively provided guidance about new regulations expected of us.”
The A&A Difference
- Direct access to expert payroll specialists — always a phone call away.
- Proactive compliance updates.
- Personalized support vs.cookie-cutter solutions.
Original Jacks depends on a specialized system to both serve customers and track employee punch-ins and punch-outs. While most payroll providers would have forced them to switch platforms, A&A Payroll built a custom export directly from their existing software. The result? They keep the system they already know and trust—while we seamlessly take care of payroll in the background.
The Results
- Restored peace of mind after a poor provider experience.
- Reliable service and improved efficiency.
- Confidence in payroll accuracy.
“I highly recommend A&A. You will never feel like a number—they treat you like their top priority.” – Adilene Casillas
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Harcourts Blue Water
The Challenge
- Transitioned from beloved provider(Big Fish Payroll) to a “nightmare” with iSolved.
- Frustrated with fees and pushy marketing.
- Needed patient, high-touch support for a small team.
- Implementing 3rd party 401K plan not connected to the old provider.
The A&A Difference
- Hands-on support, every time. When you call,our team is ready to help — no call centers, no run around, just real people who know your business.
- Smooth, simple payroll entry.
- Trusted partner who connects clients to solutions.
- At A&A Payroll, we work with your 401(k) provider—not the other way around. You can bring the services you already trust, and we’ll partner with them as if they were our own.
“We love the hands-on participation by all members of the team. Everyone is very helpful and patient.”
The Results
- Easy payroll management for a small business.
- Confidence to reach out with any question.
- So impressed, Kathy immediately referred A&A to another business owner.
Social Handle: @kathy_brenna_realestate
Vivaro Nearshore / DMR
The Challenge
- Payroll always managed by the CEO(time-consuming).
- Expansion into multiple states made compliance confusing.
- Previous payroll switch led to hidden fees and frustration.
The A&A Difference
- Seamless switch from Intuit—Scott’s team handled the setup directly.
- Multi-state payroll and filings managed with no stress.
- Transparent pricing with no hidden fees.
“It costs the same if not a little less, and you actually have people you can talk to rather than a chat bot. No hidden fees, and they’re upfront with what they can help with.”
The Results
- CEO stepped away from payroll, confident in A&A’s team.
- Seamless growth into multiple states.
- Trust built on honest, upfront pricing
TriFire Solutions
The Challenge
- Referred to A&A by a trusted client, they came to us knowing they’d need guidance with payroll setup.
- Managing payroll for a 13-person team across 3 different states (and growing!).
- Needed a responsive provider they could actually reach.
- Wanted a partner to handle everything payroll-related so they could focus on running their business.
- Looking for long-term trust and consistency after years of unreliable service from other providers.
The A&A Difference
- A hands-on team led by Beth, Scott &Manon — always ready to help.
- Prompt responses and real accessibility whenever questions arise.
- A trusted partner handling payroll and employee needs seamlessly.
- We established a decade-long relationship built on trust, consistency, and personal service.
“We love working with A & A Employer Services. Beth, Scott & Manon have been so great to work with! They are prompt and readily available. It is so great to know that we can always contact them!”
“Fantastic payroll service company, give them a shot!”
The Results
- Easy, dependable payroll management fora growing team.
- Confidence that A&A handles everything payroll-related with care.
- Nearly 10 years of partnership and looking forward to another decade and beyond.
- So impressed, Joe enthusiastically recommends A&A to other business owners.
Social Handle:
Instagram: @trifiresolutions
AJ Jiwani
The Challenge
With multiple businesses operating simultaneously and a growing team of employees, payroll quickly became a time-intensive responsibility. Managing filings, maintaining accurate records, and staying compliant across payroll-related requirements added unnecessary stress and pulled focus away from higher-value work. While payroll needed to be accurate and timely, handling it internally made it difficult to stay organized and efficient as operations expanded.
The A&A Difference
A&A Payroll Services provided exactly what AJ Jiwani was looking for: professional, personal, and reliable payroll services with true attention to detail. The A&A team delivered flexible support, consistent quality, and on-time execution, all while remaining highly accessible. Instead of navigating payroll challenges alone or relying on rigid software, AJ gained a trusted partner who cared about getting payroll right and supporting the business behind it.The combination of personalized service, dependable reporting, and hands-on support created a payroll experience that felt proactive rather than reactive.
The Results
Since partnering with A&A Payroll Services, AJ has saved a tremendous amount of time and significantly reduced stress related to payroll filings and recordkeeping. On-demand access to payroll reports has streamlined operations, while accurate and timely processing has removed payroll as a daily concern. With A&A managing the details, AJ is able to focus on running and growing multiple businesses, confident that payroll is handled correctly and consistently.
All Barcode Systems
The Challenge
All Barcode Systems had grown increasingly frustrated with their previous payroll provider. Ongoing changes from a large payroll company resulted in dropped features, added services they did not request, and an overall decline in service quality. Payroll began to feel rigid and impersonal, with little control or consistency. For a small team, this lack of flexibility and reliability created unnecessary friction in what should have been a straightforward process.
The A&A Difference
After receiving a referral from their financial planner, All Barcode Systems turned to A&A Payroll Services for a more dependable solution. From the start, A&A stood out as a family-operated payroll provider that values relationships, not account numbers. The A&A team delivered a smooth transition, personalized service, and a consistent payroll process without surprise changes or unwanted add-ons.
What made the biggest impact was the personal touch. All Barcode Systems gained a payroll partner who treated them as a valued customer, provided knowledgeable guidance, and maintained stable, reliable services tailored to their actual needs.
“You’re not treated like an account number. You are a valued customer and are treated as such.”
The Results
Since partnering with A&A Payroll Services, All Barcode Systems has streamlined their payroll process and eliminated the frustration caused by constant service changes. Payroll is now simple, reliable, and predictable, allowing the team to focus on running the business rather than managing vendor issues. With a trusted payroll provider in place, confidence and peace of mind have replaced uncertainty.
Birch Chiropractic and Wellness
The Challenge
As a growing chiropractic practice, Danette Vernola DC needed payroll to be handled correctly without pulling time and energy away from patient care. Managing payroll taxes, employee benefits, and compliance details internally would have required ongoing attention and administrative effort. From the beginning, it was clear that payroll was not where the practice’s focus should live. The priority was delivering excellent care to patients while ensuring the office remained compliant and organized behind the scenes.
The A&A Difference
A&A Payroll Services stepped in as a true payroll specialist, taking full ownership of payroll taxes, benefits tracking, and compliance-related questions. The onboarding process was smooth for the office manager, and ongoing support has remained personal, efficient, and accessible. Instead of navigating payroll questions through software or automated systems, the team at Danette Vernola DC can always speak directly with a knowledgeable payroll professional. This hands-on support ensures accuracy, clarity, and confidence in every payroll cycle.
The Results
With A&A managing payroll, Dr. Vernola has gained peace of mind and reclaimed valuable time to focus on patients and practice growth. Payroll reports are easy to access for accounting needs, compliance is consistently maintained, and administrative stress has been significantly reduced. By working smarter and outsourcing payroll to specialists, the practice operates more smoothly while staying legally compliant and well-organized.
Social Handles
Instagram: @birchchiropracticandwellness
Facebook: Dr. Danette Vernola
Website: https://birchchirowellness.com
Club Cat
The Challenge
As Club Cat grew, payroll and HR compliance became increasingly complex. The business initially relied on a large payroll software provider, which felt transactional and impersonal. Customer support was inconsistent, response times were slow, and the platform lacked the hands-on guidance needed for a growing, family-run business. With expansion on the horizon, including a second location in Brea, California, it became clear that payroll and compliance required a more reliable, consultative partner, not just software.
The A&A Difference
A&A Payroll Services was recommended by an HR consultant during a formal assessment, and from the very first interaction, the difference was clear. During onboarding, A&A demonstrated responsiveness, professionalism, and a genuine commitment to understanding Club Cat’s needs. The payroll app is user-friendly for both leadership and team members, allowing employees to scan in and out easily, while A&A manages the complexity behind the scenes.What truly stood out was A&A’s role as a trusted advisor. From handling Workers’ Compensation audits to navigating nuanced California compliance requirements, the A&A team provided consistent guidance and timely answers. Instead of feeling like a client navigating systems alone, Club Cat gained a partner invested in long-term success and sustainable growth.
The Results
Since partnering with A&A Payroll Services, Club Cat has reclaimed valuable time and reduced administrative stress across the business. Payroll, compliance, and reporting are handled efficiently, freeing leadership to focus on expansion and team development. With A&A’s ongoing consultative support, Club Cat is confidently opening a second location and scaling operations, knowing payroll and HR compliance are managed by experts who understand their business and growth goals.
Social Handles
Instagram: https://www.instagram.com/clubcatusa/
Facebook: https://www.facebook.com/ClubCatUSA/
LinkedIn: https://www.linkedin.com/company/club-cat/
Nextdoor: https://nextdoor.com/pages/club-cat-city/recommend/
Diego De Lama Insurance and Financial Services
The Challenge
As a small but growing insurance and financial services firm, Diego De Lama Insurance and Financial Services needed payroll to be accurate, timely, and easy to manage. Their previous payroll provider was difficult to reach and relied heavily on online-only processes, often failing to communicate clearly when funds were needed. This lack of responsiveness created frustration and uncertainty, especially around payroll timing, something that directly impacts employee trust and professionalism.
The A&A Difference
A&A Payroll Services delivered the balance Diego was looking for: attentive service paired with modern technology. The A&A team provided clear communication, consistent support, and easy online visibility into payroll details. Instead of chasing answers or dealing with delayed responses, Diego gained a payroll partner that was accessible, proactive, and aligned with his business needs.What stood out most was A&A’s ability to combine hands-on service with the technology to manage nearly every payroll function efficiently, without sacrificing personal attention.
The Results
Since partnering with A&A Payroll Services, Diego has never missed a payroll. Payroll runs smoothly and consistently, reinforcing a professional experience for employees. With reliable processing, improved communication, and real-time access to payroll information, administrative stress has been eliminated. A&A now serves as a trusted payroll partner, allowing the business to operate with confidence and focus on serving clients.
Social Handles
Instagram: @delamaagency
DTG Connection
The Challenge
As a small business with a lean team, DTG Connection needed payroll to be accurate, timely, and easy to manage without pulling focus away from daily operations. Payroll and insurance-related questions required clear answers and dependable follow-through. What they needed most was a payroll partner who could simplify the process and be consistently available when questions came up.
The A&A Difference
A&A Payroll Services delivered professional, clear communication paired with hands-on support. From day one, the A&A team remained accessible and proactive, assisting with payroll and insurance-related requirements while keeping processes straightforward. DTG Connection benefited from easy payroll hours submission, automatic deposits, and reliable reporting, all handled with a high level of customer care.
The experience wasn’t just about technology. It was about trust. A&A showed up as a payroll partner that could be relied on, not just a service provider.
The Results
With A&A Payroll Services managing payroll, DTG Connection now operates with confidence and consistency. Payroll runs smoothly, reporting is readily available, and questions are addressed promptly. The result is a streamlined payroll process supported by a team that delivers dependable service and clear communication, allowing the business to stay focused on growth.
Social Handles
Facebook: https://www.facebook.com/DTGConnection
Expressway Transportation
The Challenge
Before partnering with A&A Payroll Services, Craig Farriss’ team was managing payroll internally. While functional, handling payroll and HR in-house required ongoing attention and pulled internal staff away from other day-to-day business priorities. As the business grew, it became clear that payroll, compliance, and HR support would benefit from expert oversight rather than internal management.
The A&A Difference
A&A Payroll Services delivered a tailored, hands-on solution that went beyond basic payroll processing. With deep knowledge across many types of businesses, the A&A team provided personalized service backed by expert HR support. Features like the electronic time clock simplified time tracking, while having direct access to HR expertise ensured questions were handled quickly and correctly.Instead of a one-size-fits-all approach, A&A offered custom payroll and HR care designed to support the business more effectively than staffing these functions internally.
The Results
Since transitioning to A&A Payroll Services, payroll and HR responsibilities have been fully transferred to expert care. This shift freed up internal HR staff to focus on other critical areas of the business. An unexpected benefit was the clear separation between payroll, HR, and internal teams, creating more efficiency and structure. With A&A managing payroll and HR support, the business now operates with greater focus, clarity, and confidence.
Social Handles
Website: https://www.goexpressway.com
JDS Construction
The Challenge
Before working with A&A Payroll Services, JDS Construction was handling payroll internally. While this approach worked short term, it was not efficient or sustainable. Managing payroll in-house required time, attention, and constant follow-up, and accuracy was a growing concern. Payroll is not something a construction business can afford to get wrong, and the process was becoming more stressful than it needed to be.
The A&A Difference
A&A Payroll Services brought immediate relief through professional, responsive, and dependable support. From the beginning, the team stood out for being friendly, helpful, and timely with every request. Instead of juggling payroll internally, JDS Construction gained a payroll partner that handled the details with care and consistency.What made the difference was reliability. Every payroll cycle was managed accurately and on time, allowing the business to operate without second-guessing the process or chasing answers.
The Results
Since partnering with A&A Payroll Services, payroll at JDS Construction has become accurate, timely, and stress-free. The team no longer has to manage payroll themselves or worry about inefficiencies. With a trusted payroll partner in place, operations run more smoothly, employees are paid correctly, and leadership can stay focused on running the business rather than fixing payroll issues.
Kathy & Brenna
The Challenge
Before partnering with A&A Payroll Services, Kathy Clark experienced significant frustration with a previous payroll provider following an acquisition. What had once been a trusted, reliable service became impersonal and difficult to manage, with ongoing marketing messages, confusing fees, and a lack of responsiveness. Payroll no longer felt simple or supportive, and resolving issues required far more effort than it should have for a small team.
The A&A Difference
A&A Payroll Services delivered an immediate shift in experience through hands-on, team-based support. Every interaction was marked by patience, accessibility, and a willingness to help, creating a payroll process that felt collaborative rather than transactional. A&A handled payroll entry directly, removing friction and saving time, while remaining available for questions whenever they arose.What stood out most was the simplicity of onboarding and the trust built through honest communication. Kathy felt confident recommending A&A to other business owners, knowing the team would either provide the right solution or point them in the right direction.
The Results
Since partnering with A&A Payroll Services, Kathy has experienced a consistently high level of service and peace of mind. Payroll is handled smoothly, questions are answered promptly, and support is always within reach. With a responsive, human payroll partner in place, payroll is no longer a source of stress, but a dependable part of running the business.
Social Handles
Instagram: @kathy_brenna_realestate
Larsen Auto
The Challenge
Before partnering with A&A Payroll Services, Larsen Auto struggled with unresponsive, big-name payroll providers. Getting help meant long wait times, unanswered calls, and little accountability. Payroll and HR questions often went unresolved, creating risk around compliance and unnecessary stress for the business. What Larsen Auto needed was not cheaper software, but real support from people who would actually pick up the phone and help when it mattered.
The A&A Difference
A&A Payroll Services stood out immediately as a family-operated business that values relationships. From the first interaction, accessibility made the difference. Being able to speak directly with the owner and receive clear, thoughtful answers created instant trust. A&A didn’t just process payroll, they stepped in as a true partner.Beyond payroll, A&A helped implement a 401k program, integrated medical and insurance benefits, corrected PTO accrual policies, improved timecard processes, and ensured compliance with state and labor board requirements. The personal touches mattered too. From always taking calls to thoughtful gestures throughout the year, A&A delivered a level of care rarely found in larger payroll companies.
The Results
Since partnering with A&A Payroll Services, Larsen Auto operates with confidence and clarity. Payroll, benefits, and HR systems are properly structured and compliant. Leadership can focus on running the business without worrying about labor issues or regulatory missteps. The result is peace of mind, stronger internal systems, and a payroll partner whose value goes far beyond price.
Mark Gamboa Construction LLC
The Challenge
For Mark Gamboa Construction LLC, payroll, taxes, workers’ compensation, and recordkeeping created a constant administrative burden. Paperwork was piling up, audits were stressful, and managing payroll details pulled focus away from what mattered most: being out in the field and running the business. Payroll and compliance tasks were necessary, but they were never the area of expertise or the best use of time.
The A&A Difference
A&A Payroll Services stepped in as a dependable, hands-on partner, taking payroll, taxes, and workers’ compensation completely off Mark’s plate. The A&A team provided tools that made time tracking simple, ensured payroll accuracy, delivered detailed reports, and kept books up to date for the CPA.What truly set A&A apart was accessibility. Whether confirming hours, answering questions, or handling unexpected situations, the team was always available. Even in urgent moments, like a weekend employee injury, Mark was able to call and receive immediate guidance. From annual audits to everyday payroll, A&A handled the details quietly and consistently.
The Results
With A&A Payroll Services managing payroll and compliance, Mark Gamboa Construction operates with far less stress and significantly more focus. Recordkeeping is organized, audits are handled seamlessly, and payroll runs efficiently every cycle. Mark can now concentrate on building and fieldwork, confident that payroll, taxes, and compliance are fully supported by a team he trusts.
Mikel Cimmino
The Challenge
Before working with A&A Payroll Services, Mikel Cimmino was dealing with the common frustrations that come with big-box payroll providers. Long phone waits, constant transfers, confusing portals, excessive fees, and ongoing sales calls made payroll more time-consuming than it needed to be. Managing employee onboarding and terminations only added to the complexity. Payroll wasn’t just inefficient, it was pulling time and energy away from serving clients and growing the business.
The A&A Difference
A&A Payroll Services delivered a seamless transition with immediate impact. Payroll was tailored to Mikel’s specific needs, costs were transparent, and the onboarding process was smooth from day one. Employees were up and running immediately with access to their own secure portals.What truly set A&A apart was accessibility and service. No phone trees. No automated runaround. Every question was handled by a real person who understood the business. The employee portal reduced administrative work by allowing team members to access their own pay stubs when needed, cutting down on interruptions and improving efficiency. Combined with the boutique, family-run feel and value-added services, A&A became a true partner rather than just a payroll vendor.
The Results
Since partnering with A&A Payroll Services, Mikel has reclaimed significant time and eliminated payroll-related stress. Payroll runs smoothly, documents are easy to obtain with a simple call or email, and administrative tasks no longer interfere with profitability. With payroll fully supported by a responsive, reliable team, Mikel can focus on clients and projects with confidence, knowing payroll is handled by experts.
Social Handles
Instagram: @mc_build_repair
Process Server One
The Challenge
Before partnering with A&A Payroll Services, Process Server One struggled with an unreliable payroll setup that created unnecessary stress. Payroll processing was inconsistent, communication was lacking, and the overall experience felt disorganized. For a small team, payroll issues quickly became disruptive and time-consuming, turning what should have been a routine task into a recurring headache.
The A&A Difference
A&A Payroll Services introduced a personalized, straightforward payroll process that immediately brought structure and clarity. Payroll hours could be submitted easily via email, and paystubs and reports were returned quickly, often within hours. Communication was reliable, calls were always returned, and questions were handled promptly.Instead of dealing with confusion or delays, Process Server One gained a payroll partner that made the process easy to understand and simple to manage, without unnecessary steps or complications
The Results
Since working with A&A Payroll Services, Process Server One now runs payroll smoothly with direct deposit and timely paystubs every cycle. Payroll is no longer a source of frustration or uncertainty. With a dependable, easy-to-work-with payroll partner in place, the business operates more efficiently and with far less administrative stress.
Tustin Counseling
The Challenge
As a small counseling practice, Tustin Counseling needed payroll to be handled accurately, consistently, and with care. From the very beginning of the business, it was important that payroll not become a source of stress or distraction. With a lean team and a people-centered practice, any payroll issues would directly impact both employees and the overall client experience.
The A&A Difference
A&A Payroll Services provided a highly personalized payroll experience rooted in real relationships. Each pay period, payroll is handled by a consistent, dedicated professional, creating trust and familiarity rather than a transactional process. When a payroll error occurred, the A&A team acted quickly to correct it and ensure the employee was taken care of without delay.Beyond payroll processing, A&A also served as a valuable resource, offering guidance and referrals for HR and Workers’ Compensation needs. Onboarding was smooth and supportive, reinforcing confidence in the partnership from the start.
The Results
Payroll at Tustin Counseling has always been processed smoothly and reliably. Mistakes are handled quickly, questions are answered promptly, and additional business support is readily available when needed. With A&A Payroll Services as a trusted partner, Rachel Benson can focus fully on running her practice, knowing payroll and compliance support are handled with professionalism and care.
Social Handles
Instagram: @tustincounseling
Ruiz Bros Concrete Contractors
The Challenge
- No payroll system in place
Christian didn’t have anyone running payroll at all, which created risk and uncertainty. - Limited time and internal resources
As a small business owner, he was juggling many responsibilities without staff to manage payroll. - Risk of late or inaccurate payments
Without a structured process, there was a real possibility of missed deadlines or payroll errors. - Compliance concerns
Payroll tax filings, employee classification, and labor laws posed potential legal and financial risks. - Lack of support and accountability
There was no partner checking in weekly or ensuring payroll hours were submitted correctly and on time.
The A&A Difference
A&A Payroll Services stepped in with proactive, hands-on support. The team followed up weekly to ensure payroll hours were submitted on time and remained readily available to answer questions. Instead of waiting for problems to arise, A&A maintained consistent communication to keep payroll moving smoothly. This level of reliability and responsiveness gave Ruiz Bros Concrete Contractors the confidence that payroll was being handled professionally and without gaps.
The Results
Since working with A&A Payroll Services, payroll at Ruiz Bros Concrete Contractors has been run on time every week, without exception. Payroll is no longer late, and the business no longer has to worry about whether employees will be paid correctly. With dependable payroll support in place, operations run more smoothly and stress around payroll has been eliminated.
Social Handles
Instagram: @ruizbrosconcretecontractors
TRSTXCYBER
The Challenge
As a small but growing cybersecurity firm operating in California, TRSTXCYBER faced the complexity of managing payroll in a highly regulated environment. Previous experiences with large payroll companies left the team feeling overlooked, with slow responses and limited support. For a small brand, getting lost in the shuffle created friction and uncertainty around payroll management and compliance.
The A&A Difference
A&A Payroll Services delivered a concierge-level experience that immediately stood out. Despite TRSTXCYBER’s size, the team received responsive, expert support tailored to their needs. Questions and requests were answered quickly, often via text, making communication effortless and efficient.What truly set A&A apart was the level of care and accessibility. Instead of navigating layers of bureaucracy, TRSTXCYBER gained direct access to payroll expertise and immediate attention, turning a traditionally complex process into a smooth, well-supported operation
The Results
With A&A Payroll Services as a partner, TRSTXCYBER was able to confidently build its team of founders and employees. Payroll is now managed with clarity and consistency, and the business operates knowing support is always within reach. The result is peace of mind, faster decision-making, and a payroll experience that treats a small company like a top priority.
How Tepia Found Real Payroll Support in a Remote, Multi-State World
The Challenge
Before working with A&A Employer Services, Tepia relied on QuickBooks Online Payroll to manage payroll operations. When COVID hit, the company was already navigating the stress of uncertainty, remote work, and business continuity. That stress intensified when new relief programs, including the Employee Retention Credit, became available.Accessing support through QuickBooks during this time proved nearly impossible. Critical payroll and employment documentation was required, yet there was no clear way to speak with a knowledgeable person.“It was one of the most frustrating experiences of my life. This was during COVID, when everything already felt overwhelming, and this was money meant to help support our business. Not being able to talk to someone left a really bad taste in my mouth.”What should have been a moment of relief instead became a source of stress, confusion, and delay.
The A&A Difference
Growth Required Better Service
As Tepia expanded during COVID, the company became fully remote and began hiring employees across multiple states. While the business itself was built for distributed work, payroll compliance quickly became a top priority.Each new hire introduced state and city-specific employment laws, registration requirements, and business ID numbers. Once again, QuickBooks offered little guidance or hands-on help.
“There are state laws and city laws, and I had to register as a business in different states. QuickBooks just would not touch it, and it made the process very complicated.”
The lack of service made it clear that automation alone was not enough for a growing, multi-state business.
The Turning Point: Choosing Service Over Software
Through professional networking, Abraham had already built a relationship with Scott at AA Payroll. Before Tepia officially transitioned payroll services, Scott helped by connecting Abraham with a trusted professional who could assist with multi-state business registrations. That support made a lasting impression.
“Scott did not try to sell me at all. He just helped me solve the problem,” said Abraham. Shortly after, the decision became clear.
“I told Scott I was ready to give him all of our payroll business. I was done with big tech. Done with automations. Done with faceless entities. I am a small business, and I was excited to support and work with another small business who provides exceptional service.”
Why AA Payroll Was the Right Fit
Tepia is a technology company, but one rooted in professional services. Its team builds custom mobile applications with human intelligence and emotional understanding at the core. That same philosophy shaped Abraham’s expectations for payroll.
“I am in professional services. I know what it is like to serve customers. That service side is what is missing from technology sometimes.”
AA Payroll delivered exactly that.• Direct access to real people• Immediate responses by phone or email• Guidance through complex, multi-state payroll requirements• A family-owned business that genuinely cares“I really care about Scott’s business and the fact that it is a family business. We are a small business too, and I want to go out of my way to support other small businesses.
- Direct access to real people
- Immediate responses by phone or email
- Guidance through complex, multi-state payroll requirements
- A family-owned business that genuinely cares
“I really care about Scott’s business and the fact that it is a family business. We are a small business too, and I want to go out of my way to support other small businesses.”
The Results
Today, AA Payroll manages payroll for Tepia’s 12-person, fully remote team. The relationship has lasted over three to four years, built on trust, accessibility, and consistent service.“My favorite part is that they are always available. If I need anything, they are a phone call away, an email away, and I get immediate responses. Compared to those faceless technology companies, it is a godsend.”With AA Payroll handling payroll and compliance, Tepia can focus on what it does best: building thoughtful, long-lasting technology for its clients.
Client Takeaway
For growing businesses navigating remote teams, multi-state compliance, and constant change, payroll is not just about software. It is about service, trust, and having someone in your corner.AA Payroll delivers all three.
Tandem Services
The Challenge
As CEO of Tandem Services, Jennifer Crosswhite needed payroll to be accurate, efficient, and low-effort. Before partnering with A&A Payroll Services, payroll required weekly manual emails, which introduced unnecessary risk for errors and took up valuable time. Managing payroll internally also meant juggling details that pulled focus away from running and growing the business.
The A&A Difference
A&A Payroll Services made the transition effortless. Scott handled the migration from the previous provider, removing friction from the switch entirely. From there, Jennifer gained both a user-friendly self-service portal and a personal point of contact for support.Whenever questions came up or changes were needed, responses were immediate and helpful. Having a real person to rely on, paired with intuitive payroll technology, created a payroll experience that felt secure, supported, and easy to manage.
The Results
Since partnering with A&A Payroll Services, payroll at Tandem Services has become accurate, efficient, and far less time-consuming. Reports are reliable, the system is easy to use, and each payroll cycle requires minimal effort. Most importantly, Jennifer has peace of mind knowing payroll is handled correctly and backed by a responsive, trusted team.
Greenacre Law, LLP
The Challenge
Before partnering with A&A Payroll Services, Greenacre Law, LLP was managing payroll information across multiple platforms. Data had to be manually updated, processes were fragmented, and payroll administration carried unnecessary risk. As a growing law firm with a larger team, the lack of a centralized, streamlined payroll system made accuracy and efficiency harder to maintain.
The A&A Difference
A&A Payroll Services brought structure and simplicity to Greenacre Law’s payroll operations. The onboarding process was smooth, collaborative, and intentional. The A&A team made sure the firm felt heard throughout the transition, even as changes required adjustment.Once implemented, payroll became effortless. Greenacre Law simply submits their numbers, and A&A takes over from there. The process is streamlined, accurate, and handled with attention to detail. What stood out most was A&A’s reliability and responsiveness, paired with a level of care that goes beyond basic payroll processing.
The Results
Since partnering with A&A Payroll Services, Greenacre Law, LLP has saved time, reduced administrative risk, and gained greater confidence in their payroll operations. Payroll is processed accurately and efficiently every cycle, freeing the team to focus on higher-value work. With payroll fully supported by a trusted partner, the firm now operates with clarity, peace of mind, and a more effective administrative workflow.
Social Handles
Instagram: @greenacrelaw
Lucky's Auto Care
The Challenge
Before partnering with A&A Payroll Services, Lucky’s Auto Care relied on a large payroll provider that made it difficult to build real relationships or stay confidently compliant. Support felt impersonal, communication was limited, and resolving issues required navigating call centers rather than speaking with someone who truly understood the business. Payroll and compliance felt transactional rather than supportive, creating unnecessary stress for a growing team.
The A&A Difference
A&A Payroll Services delivered a fundamentally different experience. From day one, the relationship mattered. Tom could call Scott or Beth directly and speak with people who knew his employees by name and understood the nuances of his business. Payroll became easy to run, questions were answered immediately, and issues were handled with care and expertise.Beyond payroll, A&A helped integrate workers’ compensation with payroll, saving money and improving efficiency. What truly set A&A apart, however, was the human element. During a deeply personal family loss, Scott went above and beyond with a gesture of compassion that left a lasting impression. That level of care is something no big-box provider can replicate.
The Results
Since partnering with A&A Payroll Services, Lucky’s Auto Care operates with greater ease, confidence, and financial efficiency. Payroll is simple to process, workers’ compensation costs are better managed, and compliance is handled proactively. Most importantly, Tom has peace of mind knowing he has a payroll partner who is accessible, knowledgeable, and genuinely invested in his business and his people.
Social Handles
Instagram: @luckysautocare
Why Businesses Choose A&A Employer Services
At the end of the day, our clients don’t stay with A&A just because we process payroll—they stay because of the way we do it. Business owners choose us over national providers for the personal, hands-on service, the direct access to real people, and the peace of mind that comes from knowing their payroll is done right. Whether it’s navigating compliance, integrating with the systems you already use, or simply picking up the phone and reaching someone who knows your name, A&A Payroll is the trusted partner that puts your business first.
Hands-On Support:
Talk to real people, not bots or phone trees.
Customized Payroll:
We build systems that work for you, not the other way around.
Compliance Confidence
Stay ahead of changing laws and avoid costly mistakes.
Family-Owned Values
A trusted, multigenerational business built on relationships.
Proven Results
From 35 clients at launch to 290+ today, with over 40 ⭐⭐⭐⭐⭐ reviews.
